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TKG Feature

TKG Task System

A centralised workflow and task management tool that helps your team track, assign, automate, and manage work across customers, bookings, and supplier operations.

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Workflow Control

One task workflow connected to real customers, bookings, and supplier operations.

TKG Task System centralises task creation, assignment, reminders, and progress tracking across the full travel operation.

Because it integrates with CRM, Reservation System, and Purchase Order System, every task stays connected to live operational context instead of sitting in a disconnected to-do list.

Centralised Management

Team members

Departments

Deadlines

Priorities

Status updates

The system keeps responsibilities, priorities, deadlines, and progress visible so the whole team stays organised and accountable.

System Integrations

Tasks stay connected to sales, bookings, and supplier delivery

The task workflow is integrated into the operational systems your team already uses, so follow-up actions are tied directly to live business activity.

CRM

Sales follow-up, lead handling, customer relationships, and agent management

Reservation System

Payment status, passenger forms, travel documents, and booking changes

Purchase Order System

Supplier confirmations, responses, booking issues, and amendments

Core Capabilities

Task management designed for travel workflow execution

The TKG Task System combines assignment, automation, reminders, process control, and operational visibility so teams can manage work in one connected system.

Centralised Task Management

Create and manage tasks in one place so responsibilities, timing, and progress are visible across the team.

Assign tasks to team members and departments

Set deadlines, priorities, and status updates

Keep the team organised and accountable from one task hub

Integration with CRM

Link tasks directly to customer and sales activity so follow-up work stays connected to revenue opportunities.

Connect tasks to customers, travel agents, leads, and enquiries

Support quote follow-up and high-value client management

Reduce missed sales opportunities and relationship gaps

Integration with Reservation System

Track booking-related actions directly against live reservations instead of managing them separately.

Create tasks for payment checks, passenger forms, and document sending

Manage booking changes and follow-up actions

Keep reservation work visible and actionable

Integration with Purchase Order System

Coordinate supplier-side actions by linking tasks to purchase orders and operational follow-up work.

Follow up on pending confirmations and supplier responses

Resolve booking issues and supplier amendments

Support smoother supplier coordination and delivery

Automated Task Creation

Generate tasks automatically when key operational events happen so the team does not rely on memory or manual triggers.

Create tasks from booking events

Trigger work from payment deadlines and supplier status changes

Reduce manual admin and protect critical actions from being missed

Workflow & Process Management

Use tasks to standardise internal workflows so operations are more repeatable and consistent.

Structure booking workflows from start to finish

Support pre-departure checks and post-trip follow-ups

Improve process consistency across teams

Notifications & Reminders

Keep teams proactive with alerts for deadlines, overdue work, and urgent operational actions.

Send alerts for upcoming deadlines

Notify users about overdue tasks

Surface urgent actions before they become operational problems

Visibility & Tracking

Give managers and teams a clear view of task status, workload distribution, and operational bottlenecks.

Track pending, in-progress, and completed work

Monitor staff workload and performance patterns

Identify bottlenecks and management risks early

Automation and reminders reduce missed operational follow-up

The system can create tasks from booking events, payment deadlines, and supplier updates, then keep teams informed through reminders and overdue alerts.

Tasks triggered by booking events

Payment deadline follow-up

Supplier status update actions

Upcoming, overdue, and urgent alerts

One unified workflow across the business

The task layer becomes powerful because it connects people, bookings, suppliers, and customer actions instead of treating tasks as isolated admin items.

CRM for sales and customer tasks

Reservation System for booking and payment tasks

Purchase Order System for supplier and operations tasks

What Makes It Powerful

A connected task workflow that follows real travel operations

TKG Task System connects sales activity, booking actions, supplier follow-up, process control, and accountability into one workflow layer across the business.