Retail Travel Solution
A flexible, mobile-first solution within the TKG Platform for retail travel agents and independent/mobile agents who need to sell, manage clients, and operate from anywhere.
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Built for modern agents who want mobility, speed, and flexibility to grow their business
The TKG Retail / Mobile Travel Agent Solution empowers agents to access products, manage bookings, communicate with clients, and close sales on the go.
It is designed for retail travel agents and independent advisors who need one connected workspace for sales, CRM, booking management, and client service from anywhere.
Sell Anywhere
Access products, quote, and close sales without being tied to a traditional office setup.
Manage Clients
Keep customer profiles, enquiries, preferences, and booking history in one connected CRM.
Handle Bookings
Manage FIT and small-group reservations, vouchers, passenger details, and follow-ups.
Grow Smarter
Improve conversion, visibility, and agent productivity with stronger reporting and insights.
One connected layer for mobile selling, booking control, and client management
The solution gives retail and mobile agents a flexible operating model for selling travel, staying on top of client activity, and managing bookings without relying on a desk-based workflow.
Mobile-first selling
Agents can work from anywhere with product access, client management, and booking visibility on the go.
Sales & reservations
One flow connects product search, booking management, vouchers, and passenger details.
Client relationships
CRM, chat, and tasks keep follow-ups, preferences, and communication organised.
Performance visibility
The Pro model adds booking trends, revenue tracking, and productivity insight for smarter selling.
Flexible plans for agents building momentum or scaling conversion
Start with a strong retail sales and CRM foundation, then expand into deeper booking control, productivity tracking, and business visibility as your agency grows.
Choose the plan that matches your retail travel growth stage
The Basic Plan helps agents organise sales and client servicing, while the Pro Plan adds stronger booking control, reporting, and conversion-focused visibility.
Basic Plan
For companies looking to step up growth
Best For
Independent agents
Retail travel consultants
New agents building their client base
Included Features
Booking Platform to search and book travel products
Access tours, cruises, accommodation, and experiences
CRM System to manage client profiles, enquiries, bookings, and customer preferences
Reservation System (Core) to manage FIT and small-group bookings
View booking details, generate travel vouchers, and manage passenger information
TKG Sales Pro App for mobile CRM and booking access
Chat System for internal communication
Task System for follow-ups and client task management
Pro Plan
For companies looking for greater control and insight
Best For
High-performing agents
Small agencies
Agents looking to scale and improve conversion
Included Features
Everything in Basic Plan
Manage both online and offline bookings
Add services and segments to bookings
Payment tracking with reminders and automated client communication
Cancellation management
Better visibility of customer history, booking trends, and client preferences
Advanced Task System usage for managing multiple clients and bookings
Time & Report System to track working hours, time, and productivity
Payroll access for agency teams
Sales performance, booking trends, and revenue tracking
Full-use Chat System for client and team communication
Optional TKG Trip App support for itinerary, vouchers, documents, and real-time client chat
Extend the retail workflow with connected modules
Both plans can be expanded with optional add-ons for client experience, payments, content, training, marketing, and personal web presence.
TKG Trip App
Client app for itinerary, documents, vouchers, and direct chat with the agent.
TKG Pay
Accept payments via links, website, or phone with payments linked to bookings.
Travel Content Creating System (TCCS)
Create client travel guides, PDFs, and personalised travel content.
TKG Training Hub System
Training and onboarding support for agents and agency teams.
Newsletter System
Send campaigns to clients to drive retention, engagement, and repeat sales.
TKG CMS System
Build a personal travel website inside the TKG ecosystem.
Run your retail travel business with mobility, speed, and stronger client control
Bring together product access, CRM, reservations, communication, and business visibility in one connected platform built for modern travel agents.