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TKG Solution

Tour Operator Solution

A comprehensive, end-to-end technology solution within the TKG Platform for tour operators to create, sell, manage, and deliver travel experiences at scale.

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Overview

One ecosystem covering product, sales, reservations, operations, payments, and business intelligence

The TKG Tour Operator Solution integrates all core business functions into one unified system so tour operators can run product creation, sales, reservations, operations, customer experience, and management from a single platform.

Empowering tour operators to increase sales, improve efficiency, and scale their business with full control.

Product Creation

Build tours, itineraries, pricing, and content in one connected workflow.

Reservations & Sales

Manage quoting, booking, passenger records, and revenue visibility at scale.

Operations & Suppliers

Coordinate suppliers, POs, trip schedules, and execution from a shared system.

Control & Insight

Track performance, automate processes, and scale with stronger business intelligence.

Flexible plans built for different stages of tour operator growth

Start with a strong operational foundation or move into deeper control, automation, supplier management, and business intelligence as your organisation scales.

Plans

Choose the operating model that fits your business complexity

Both plans are designed for tour operators, with the Pro Plan extending into deeper operational control, automation, and cross-team management.

Basic Plan

For companies looking to step up growth

$350AUD/ per month + 1.5% per booking

Best For

Growing tour operators

Businesses moving from manual or disconnected systems

Teams looking to improve efficiency and start scaling

Included Features

Tour Builder System with day-to-day itineraries, images, pricing, and AI content writing

Booking Platform with search, quote, and booking functionality

CRM System to manage clients, travel agents, leads, and enquiries

Reservation System for FIT and group bookings from 1 to 100+ passengers

Basic payment tracking, passenger management, invoices, vouchers, forms, and feedback forms

Internal Chat System and basic Task System

Basic reporting and booking visibility

Advanced control

Pro Plan

For companies looking for greater control and insight

$570AUD/ per month + 1.5% per booking

Best For

Established tour operators

Businesses managing complex operations

Companies focused on scaling, profitability, and control

Included Features

Everything in Basic Plan

Add services or segments to existing bookings

Payment automation, reminders, and automated client email reminders

Cancellation management by segment or full booking

Manage both online and offline reservations

Purchase Order System and supplier login access

Operations dashboard, trip calendar, expense tracking, and claim submission

Business Control Centre with insights, analytics, forecasting, and KPI settings

Master settings, rules, email configuration, currency management, roles, and permissions

Advanced task workflows, time tracking, leave management, payroll access, and accounting integrations

Advanced reporting for performance, revenue, and operations

Add-On Solutions

Extend the platform with specialist modules when needed

Both plans can be expanded with optional add-ons for payments, client app delivery, content, training, marketing, and e-commerce.

TKG Trip App

Client app with itinerary, vouchers, forms, feedback, passenger and guide login, plus direct guide-traveller chat.

TKG Pay

Online payments via website, portal, links, and phone support, linked directly to bookings.

Travel Content Creating System (TCCS)

Create travel guides, PDFs, and pre-trip information for customers.

TKG Training Hub System

Training and onboarding platform for internal teams.

Newsletter System

CRM-driven marketing campaigns to support conversion and retention.

TKG CMS System

E-commerce travel website capability within the wider platform.

Ready to scale

Run your tour operator business from one connected platform

Bring together product, reservations, operations, customer management, payments, and business control with a solution designed specifically for tour operators.